Hi, I am getting a POP-up "contacting the server for information" when opening any commercial email (associated with graphics in message body), received from outside the orgnization. I am geeting this POP-up while accessing these kind of emails from office network. When opening these kind of emails from home using RPC over http, then there is no POP-up for "contacting the server for information" . Follwing are the details. 1)- Outlook version - Outlook 2007 2)- Exchange version - 2007 with roll up 10 on all exchange serverroles. Please provide your inputs. Regards, Gautam

Hi Have you created any pop3 account in your Outlook? Can you please try to create a new outlook profile and check if you have same problem with that one Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

Jonas I am checking with the user and will update you.

Ok, great :)Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

Jonas, You are correct – there is a POP3 account as well in user outlook profile. He has a rule for all the mail from the POP3 account to be stored in a defined folder. He is getting this error (POP-up) for email that is being addressed to his Exchange ID – generally mail from vendors in HTML format with heavy inline graphics.

Any suggestion.

Did you try to create a new profile for him? Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

I have deleted POP3 account from his outlook and now there is no issue. Thanks,